Frequently Asked Questions

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What makes Kindred Spirits different from other online liquor stores?

Kindred Spirits is not just an e-commerce store; it's a curated experience celebrating the artistry of African craft spirits. We specialize in unique African craft spirits, each bottle telling a story worth sharing.

How do I place an order?

Placing an order with Kindred Spirits is simple. Navigate through our user-friendly website, select your desired spirits, and add them to your cart. Once you're ready, proceed to checkout, provide your shipping details, and choose a payment method. Confirm your order, and voilà – you're on your way to savoring exceptional craft spirits.

What regions do you ship to?

We currently ship within South Africa. We're working on expanding our reach to bring the unique taste of Kindred Spirits to enthusiasts around the world. Stay tuned for updates on international shipping.

Can I track my order?

Absolutely! Once your order is confirmed, you'll receive a tracking number via email. You can use this number to track your package and stay informed about its journey to your doorstep.

What if I receive a damaged or incorrect item?

We take great care in packaging your spirits, but if you receive a damaged or incorrect item, please contact our customer service team within 72 hours of receiving your order. We'll work swiftly to resolve the issue and ensure your satisfaction.

Are there any discounts or promotions available?

Kindred Spirits frequently offers promotions and discounts. Keep an eye on our website, newsletter, and social media channels for the latest updates on special offers, limited editions, and exclusive promotions.

Can I return a bottle if I don't like it?

Unfortunately, due to the nature of our products, we cannot accept returns for opened bottles. However, if you have concerns about your purchase, please reach out to our customer service team, and we'll do our best to address your needs.

Do you provide cocktail recipes for your spirits?

Absolutely! Explore our website's recipe section for curated cocktail recipes that complement our craft spirits. We love sharing unique ways to savor the flavors of Kindred Spirits.

How can I stay updated on new releases and events?

Subscribe to our newsletter and follow us on social media to stay in the loop on new releases, events, and exciting updates from the world of Kindred Spirits. We love keeping our community informed and engaged!

Have more questions? Feel free to reach out to our customer service team. Cheers to the spirit of discovery with Kindred Spirits!